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Sales Enablement

Traversal· Sales
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Remote$200k - $250kFull-timePosted 1mo ago

About the role

Lead the sales enablement function from the ground up, owning onboarding, content, coaching, and tools to accelerate ramp, consistency, and performance for a high-growth observability-focused SaaS company.

Responsibilities

  • Onboarding & Ramp: Design and run onboarding for new Account Executives, Solution Engineers, and SDRs, reducing time-to-first-deal and time-to-full-productivity; Build ramp plans, certification checkpoints, and role-play/practice frameworks — including technical certification on observability concepts and our own product architecture; Continuously refine onboarding based on rep feedback and ramp performance data
  • Sales Content & Messaging: Create and maintain playbooks, battlecards, objection-handling guides, and discovery frameworks; Partner with Product Marketing to translate product updates and positioning into field-ready materials; Keep a single source of truth for sales content, retiring stale materials as the product and market evolve
  • Coaching & Skill Development: Support managers in running effective call reviews and deal coaching; Run or coordinate ongoing training on sales methodology, technical/competitive positioning (e.g., vs. Datadog, Dynatrace, Splunk, New Relic), and objection handling; Identify skill gaps using call recordings, win/loss data, and pipeline metrics, and build programs to close them; Coordinate with SDR and SE leaders to build targeted coaching and training
  • Tools & Process: Own the sales team's use of enablement and productivity tools (content management, call intelligence, LMS); Partner with RevOps on how enablement initiatives connect to Salesforce, Clari, Gong, and the overall end-to-end sales process; Use Claude to drive personalized training and accelerate processes to help the GTM scale

Qualifications

  • Background in observability, monitoring, or infrastructure/DevOps tooling (e.g., Datadog, Splunk, New Relic, Dynatrace, PagerDuty), deep enough to speak credibly to technical buyers
  • 7+ years total in sales enablement, sales training, SE, or AE roles, ideally at a B2B SaaS or observability/infrastructure company
  • Ability to bridge deeply technical concepts into clear business language for both technical practitioners and executive buyers
  • Experience building or significantly improving an onboarding/ramp program
  • Strong writing and content creation skills — you can turn a messy product update into a crisp battlecard
  • Comfortable working cross-functionally with Sales, Marketing, Product, and RevOps
  • Data-informed: you use ramp time, win rates, and rep feedback to prioritize, not just intuition
  • Program management experience, including building enablement programs from the ground up in a fast-growing, ambiguous environment
  • Startup mindset — comfortable building process where little exists, and iterating fast
  • Strong presentation and facilitation skills, with experience delivering training or coaching in front of both managers and executives
  • Prior experience at an early-stage or high-growth startup a plus
  • Experience with tools like Salesforce, Gong/Zoom, and a content/LMS platform a plus

Skills

Required:Onboarding design and ramp managementContent creation and knowledge managementSales enablement tooling

Benefits

  • health insurance
  • startup equity
  • competitive salary
  • flexible time off
  • great tech setup
  • snacks in-office
Last updated Sep 17, 2026. Interested? Apply on the company site.

About Traversal

The only AI SRE for the enterprise

Traversal cuts through alert noise, surfaces root causes, and guides your team to remediation — so incidents get fixed in minutes, not hours.

AISREcomplex systemsalertingroot cause analysisincident preventionenterprise
Company profileWebsite

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