Developer Advocate - Service Management
Datadog· Engineering
Hybrid (France, Spain, Netherlands)$0full-timePosted 1mo ago
About the role
Developer Advocate focusing on service management, incident response, on-call, and operational automation within Datadog’s advocacy and engineering teams. Hybrid/remote role across France, Spain, and the Netherlands with emphasis on creating content, demos, and engaging with open source and industry communities to advance cloud observability, incident response, and service management.
Responsibilities
- Act as a subject matter expert for service management (incident response, on-call, IDP, Work Management, Workflow Automation, Agent Builder, and operational automation) for Datadog's advocacy and engineering teams
- Create content in one or more mediums to build Datadog's reputation as a leader in DevOps, Monitoring, Observability and Security e.g. building demos, public speaking, blogging, documentation, webinars, open source, research reports and more
- Partner with product engineering teams to build compelling demos, and coach internal engineering teams on effective communication and presentation
- Interface with open source communities to drive key messaging in the market and develop new integrations for Datadog
- Contribute to the product through feedback (bugs or product enhancements suggestions), documentation, or code
Qualifications
- Approximately 5+ years of experience as a Platform Engineer, Site Reliability Engineer, DevOps Engineer or Software Developer with hands-on experience as an on-call/incident responder and running production systems in complex IT environments
- Strong understanding of core service-management practices (incident response, on-call, post incident reviews, and SLOs), using tools like Datadog, PagerDuty, Opsgenie, incident.io, Rootly, Jira Cloud Platform, Cortex, or similar
- Passionate about helping teams fix organizational challenges, not just technical ones and have shared knowledge broadly
- Approximately 2+ years of experience in storytelling and creating compelling content (written content, speaking at conferences like SREcon, DevOpsDays or SREday, leading workshops, streaming or recording videos, contributing to open source and community events)
- Publicly available writing samples, blog posts, demos, or recordings of presentations on technical topics
- Comfortable with at least one scripting and programming language (e.g., Node.js, Python, Go, bash) and familiar with APIs and modern infrastructure such as IaaS cloud services and containers
- Enjoy self-driven exploration and education on new technologies and languages
- Bonus: hands-on ITSM platform experience (ServiceNow, Jira Service Management); active member of SRE/DevOps/incident-response communities
Skills
Required:Service management practicesPublic speaking / content creationProgramming / scripting
Nice to have:Open source engagement
Benefits
- High income earning opportunities based on individual performance
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- Sales training in MEDDIC and Command of the Message
- Intradepartmental mentor and buddy program for in-house networking
- Inclusive company culture, Community Guilds (employee resource groups)
- Inclusion Talks, internal panel discussions
- Free, global Spring Health benefits for employees and dependents age 6+
- Competitive global benefits
- Giving programs
Last updated Oct 22, 2026. Interested? Apply on the company site.
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