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Legal Operations Manager

Datadog· Legal Operations
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Hybrid (New York, NY)$96k - $128kfull-timePosted 1mo ago

About the role

Datadog is seeking an experienced Legal Operations Manager to scale, modernize, and automate the global legal team’s operations, including adoption of AI-powered tools and workflows, in a hybrid New York, NY work environment.

Responsibilities

  • Own and continuously improve legal processes end-to-end, partnering with legal and non-legal process owners to drive improvements, optimization, and automation
  • Liaise with technical and cross-functional teams to implement solutions, integrate systems, and troubleshoot issues reported by the legal team
  • Create and manage SOPs and collaborate with legal and non-legal colleagues on cross-functional projects
  • Analyze and use data, including AI-generated insights and dashboards, to drive initiatives, support forecasting and planning, and deliver reporting to legal leadership and other stakeholders
  • Manage technology used by the legal team (current tools include Brightflag, Salesforce, ChatGPT, Claude, Perplexity) and become a superuser of new tools
  • Champion new systems and emerging AI capabilities
  • Support the legal team’s outside counsel operations
  • Continuously cross-train across to operate as a flexible member of a shared services model, enabling coverage, resource-sharing, and consistent process standards

Qualifications

  • An experienced legal operations or program manager with at least 6 years of contract, program, or project management experience, ideally within a SaaS or technology company
  • Familiar with program management tools and techniques, including breaking down tasks, roadmapping, assigning owners with timelines, and reporting
  • Genuinely passionate about technology, with hands-on experience evaluating or deploying AI and automation tools in a legal or business operations context
  • Able to move forward in times of ambiguity and imperfect knowledge, and comfortable acting as a change agent for new ways of working
  • An effective communicator and detail-oriented, able to translate technical or AI-related concepts for non-technical legal stakeholders
  • Someone with high integrity and strong judgment, including sound judgment about the appropriate and responsible use of AI with sensitive legal and business data
  • Comfortable working independently in a fast-paced environment, managing multiple projects simultaneously while meeting tight deadlines

Skills

Required:Legal operations managementProcess optimizationAI/tool evaluation and deploymentCross-functional collaborationCommunication and storytelling to non-technical stakeholders

Benefits

  • Generous and competitive benefits package
  • New hire stock equity (RSUs) and employee stock purchase plan
  • Continuous career development and pathing opportunities
  • Product training to develop an in-depth understanding of our product and space
  • Access to AI tools and training to support ongoing skill development
  • Best in breed onboarding
  • Internal mentor and buddy program cross-departmentally
  • Friendly and inclusive workplace culture
Last updated Oct 22, 2026. Interested? Apply on the company site.

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