Senior Events Operations Manager
Hybrid (Remote ( continental US ))$108.9k - $164.8k + equityfull-timePosted 1mo ago
About the role
Senior Events Operations Manager responsible for the logistical, technical, and operational foundation of Armada's global events portfolio, ensuring scalable, high-polish programs across Americas, EMEA, and APAC while supporting executive experiences.
Responsibilities
- Manage end-to-end operations for third-party conferences, owned experiences, field programs, executive engagements, and internal events.
- Build detailed workback plans, run-of-show documents, staffing plans, production schedules, and contingency plans.
- Oversee registration, attendee communications, F&B, AV, production, transportation, security, and on-site execution.
- Support executive and VIP logistics, including travel coordination, briefing materials, green rooms, rehearsals, handlers, and on-site movement.
- Serve as a calm, decisive on-site lead who anticipates issues, resolves them quickly, and protects the guest and executive experience.
- Build and maintain the operational systems that keep the global portfolio running: intake, briefs, approval workflows, calendars, templates, checklists, and service standards.
- Maintain a single source of truth for event dates, owners, budgets, milestones, executive participation, content needs, and cross-functional dependencies.
- Create scalable processes that ensure consistency across regions while allowing for local adaptation.
- Partner with Marketing Operations to improve event technology, registration systems, lead capture, data hygiene, integrations, and reporting workflows.
- Ensure systems and standards reflect Armada’s experiential expectations and support the broader experiential strategy.
- Own budget tracking, purchase orders, invoices, accruals, reconciliations, and forecasting in partnership with Finance and program owners.
- Lead vendor sourcing and management across agencies, venues, production, audiovisual, fabrication, hospitality, transportation, gifting, and staffing.
- Support contract negotiations, scopes of work, change orders, payment schedules, insurance, permits, and compliance.
- Track inventory, assets, signage, collateral, and shipping logistics to reduce waste and improve reuse.
- Maintain risk, safety, and contingency standards for global events, escalating decisions at the right time.
- Partner with Field Marketing, Corporate Marketing, Sales, Executive Operations, Communications, Product Marketing, People, Finance, Legal, and Procurement to deliver aligned programs.
- Collaborate across the entire Events team to ensure operational delivery supports experiential strategy, executive programs, and global consistency.
- Run clear planning cadences, document decisions, surface risks early, and ensure stakeholders understand ownership, deadlines, and next steps.
- Ensure attendee and engagement data is accurate, timely, and connected to the right systems to support pre-event targeting and post-event follow-up.
- Create post-event recaps that capture budget performance, attendance, engagement, operational learnings, and recommendations for continuous improvement.
Qualifications
- 8+ years in event operations, experiential production, or event marketing in a fast-paced B2B environment.
- Proven experience managing complex events end-to-end, including executive programs, conferences, field events, internal meetings, and multi-vendor productions.
- Exceptional project management skills with mastery of timelines, budgets, logistics, documentation, and cross-functional coordination.
- Experience managing agencies and vendors, including scopes of work, contracts, production schedules, invoices, and on-site teams.
- Strong financial discipline and comfort owning detailed budget tracking, forecasting, reconciliation, and procurement workflows.
- Clear, proactive communication style and the judgment to know when to solve independently and when to escalate.
- Ability to stay composed under pressure, shift priorities quickly, and maintain a high bar for detail and guest experience.
- Willingness to travel frequently, including internationally, and work early mornings, evenings, and weekends during event cycles.
Skills
Required:Event operations managementProject managementBudgeting & forecastingVendor/agency management
Nice to have:Executive/VIP logistics
Benefits
- Competitive base salary and equity
- Medical, dental, and vision (subsidized cost)
- Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA)
- Retirement plan options, including 401(k) and Roth 401(k)
- Unlimited paid time off (PTO)
- 14 paid company holidays per year
Last updated Oct 23, 2026. Interested? Apply on the company site.
About Armada
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