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AI Outcome Customer Engineer, Google Cloud

Google
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Taipei, TaiwanPosted 1mo ago

About the role

AI Outcome Customer Engineer within Forward Deployed Engineering at Google Cloud. Acts as enterprise architect, technical debugger, engineering liaison and technical delivery manager to shape and deliver AI solutions for strategic accounts, aligning technical asset integration with adoption, activation, and viable delivery.

Responsibilities

  • - Partner with Account teams and practice Customer Engineer during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
  • - Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
  • - Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
  • - Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
  • - Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience troubleshooting technical issues for internal/external partners or customers.
  • Experience reading or debugging code in a general purpose coding language (e.g., Java, Python, JavaScript, etc).
  • Experience in system design or orchestration frameworks.
  • Experience with enterprise integrations (APIs, ECMs, identity, cloud infrastructure, or AI/ML model deployments).
  • Experience leading technical delivery strategies, debugging systems, and interfacing directly with core product/engineering organizations.

Skills

Required:Enterprise AI solution designCode debugging and diagnostics
Nice to have:Stakeholder communication and influence
Last updated Oct 23, 2026. Interested? Apply on the company site.

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