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Technical Account Manager I, Google Cloud Consulting (English, Portuguese)

Google
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São PauloFull-timePosted 1mo ago

About the role

Technical Account Manager (TAM) to help customers adopt Google Cloud, leading technical delivery of Cloud Consulting engagements and guiding customers through Google Cloud transformation journeys.

Responsibilities

  • Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goal and business transformation strategies.
  • Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum.
  • Develop relationships with stakeholders to understand customer’s business, develop roadmaps, and lead quarterly business reviews and executive sessions to better understand business and technical needs.
  • Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and Support to guide issues/escalations to resolution.
  • Develop best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.

Qualifications

  • Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
  • 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
  • Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), cloud technical support, cloud escalation management, or cloud consulting.
  • Ability to communicate in English and Portuguese fluently to engage with clients in the region.

Skills

Required:Bachelor’s degree (or equivalent practical experience) in relevant fieldCustomer-facing experience in cloud transitionsEnglish and Portuguese communication
Last updated Oct 23, 2026. Interested? Apply on the company site.

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