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AI Customer Engineer, ITES, Google Cloud

Google
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Hybrid (Gurugram, Haryana, India), Hybrid (Bengaluru, Karnataka, India)MidPosted 1mo ago

About the role

AI Customer Engineer focusing on ITES within Google Cloud, responsible for driving technical solutions for complex AI workloads, engaging with technical stakeholders and executives, and enabling customer adoption and success.

Responsibilities

  • Drive the technical solution for complex workloads within AI product areas to ensure rapid and successful adoption, primarily supporting the business cycle from technical evaluation through customer ramp.
  • Combine business strategies and direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from customer domain experts.
  • Provide technical consultation to customers, acting as a technical advisor and building customer relationships.
  • Leverage learnings from customer engagements to contribute to reusable solutions and assets with the Go-to-Market team. Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.
  • Work within product and engineering management systems to document, prioritize and drive resolution of customer feature requests and issues.

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience working within tech startups or digital-native organizations.
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Skills

Required:Technical communicationAI product solutioningCustomer engagement
Last updated Oct 23, 2026. Interested? Apply on the company site.

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