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Account Manager - Vendor Hub, RO&I

Amazon· Sales, Advertising, & Account Management
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MEX, DIF, Mexico CityFull-timePosted 1mo ago

About the role

Amazon Mexico team seeks a data-driven, customer-obsessed Account Manager to work with selected vendors, drive growth, and deliver a best-in-class customer experience on amazon.com.mx, while nurturing strong relationships with top brands.

Responsibilities

  • Look after a brand’s product portfolio and contribute to customer experience improvements; create detailed monthly performance reports; lead presentations and planning sessions with vendors; act as main point of contact for vendors
  • Provide support to drive category growth through analysis of business inefficiencies, identify solutions, propose operational process changes, maintain high customer satisfaction, ensure high-quality product detail pages, and recommend effective marketing campaigns
  • Participate in online marketing, vendor management, and in-stock management: improve product page data, develop marketing plans, enhance onsite customer experience, generate traffic and sales; onboard and manage vendors; track POs, investigate late deliveries, resolve order rejections, and automate POs with vendors.

Qualifications

  • 2+ years of sales or account management experience
  • 2+ years of digital advertising and client-facing roles experience
  • Experience with Excel
  • Experience analyzing data and best practices to assess performance drivers
  • Bachelor's degree or equivalent
  • Fluency in English (reading, writing, speaking) and ability to take direction in English

Skills

Required:Sales or account managementDigital advertisingExcelData analysisEnglish fluency
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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