Data Center Engineering Operations Cluster Manager, Data Center Community
Amazon· Operations, IT, & Support Engineering
New Florence, MO$153.2k - $254.5kFull-timePosted 1mo ago
About the role
Senior management role overseeing multiple data center facilities and infrastructure, providing strategic leadership, operational excellence, and stakeholder coordination to ensure 24x7 uptime and scalable growth across the Data Center Community.
Responsibilities
- Hiring, managing, and developing the operations management team including facility managers, area managers, chief engineers, and facility technicians.
- Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance
- Responsible for the on-site management of 24x7 shift technicians, senior shift technicians, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.
- Build and maintain sustainable organizational structure.
- Work with business development, real estate, engineering and construction team to forecast staffing and maintain.
- Mentor and develop employees.
- Hiring strategy and participation in recruiting events.
- Operation and maintenance of mechanical, electrical, and controls systems for Amazon data centers including preventive maintenance, corrective maintenance, and change management.
- Manage all facility related repairs in a timely manner
- Daily/weekly/monthly/Data Center Engineering Operations meetings and reporting.
- Run weekly availability meetings and report outcomes.
- Liaise with a global team on global initiatives as well as process and procedures, implement those initiatives locally in Atlanta.
- Vendor management of colocation data center services providers to meet or exceed contracted performance SLAs.
- Safety, security, and availability of incident response, incident management, incident resolution, and root cause analysis.
- Cost management including OPEX and CAPEX associated with all data centers you oversee.
- Continuous improvement of operational processes, procedures, methods, and tools.
- Lead and manage energy efficiency initiatives in your Cluster.
- Support capacity planning and management and actively involved in ongoing construction activities.
Qualifications
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Experience hiring, developing, and managing high-performing technical teams
- 5+ years of managing managers experience
- 10+ years of mission critical facilities experience
- In depth knowledge of Data Center Facilities such as generators, chillers, cooling towers, air handling units, UPS, electrical sub distribution systems, fire detection and suppression systems, cable reticulation systems
Skills
Required:Team leadership and developmentFacilities managementVendor and contract management
Benefits
- Health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance and option for Supplemental life plans
- Employee Assistance Program (EAP)
- Mental Health Support
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.
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