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Sr. Operations Manager

Amazon
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Hybrid (OKC1, Oklahoma City)$121.5k - $164.4kFull-timePosted 1mo ago

About the role

Senior leadership role overseeing a large-scale fulfillment operation at Amazon OKC1 in Oklahoma City, responsible for budget, people development, and operational excellence across inbound or outbound functions while delivering world-class customer experience.

Responsibilities

  • Own the operation – Take full accountability for budgetary performance, people development, and operational excellence across your functional area (Inbound or Outbound).
  • Lead and develop leaders – Manage, coach, and mentor a team of Operations and Area Managers, setting clear expectations and holding them accountable while building the next generation of Amazon leaders.
  • Drive continuous improvement – Champion Lean initiatives, process innovations, and quality programs that push your team and the FC to exceed business goals.
  • Deliver a world-class customer experience – Ensure safety, quality, and performance standards are met or exceeded every single day.
  • Collaborate cross-functionally – Partner with HR, Finance, Facilities, Safety, IT, and peer leaders to secure resources, share best practices, and drive site-wide success.
  • Cultivate ideas – Source and nurture innovative ideas from your team, translating them into actionable improvement plans that raise the bar across the network.
  • Share best practices – Take proactive steps to ensure best practices are shared across all departments, shifts, and the broader network.

Qualifications

  • Bachelor's degree or equivalent
  • Work flexible hours as business demands, including overnight, weekends and holidays
  • 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment
  • Prior experience with performance metrics, process improvement and Lean techniques
  • Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination

Skills

Required:Budget managementPeople developmentLean / process improvementPerformance metricsStaffing lifecycleCross-functional collaboration

Benefits

  • health insurance (medical, dental, vision, prescription)
  • Basic Life & AD&D insurance and option for Supplemental life plans
  • EAP, Mental Health Support, Medical Advice Line
  • Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • paid time off
  • parential leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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