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Engineering Operation Technician

Amazon· Operations, IT, & Support Engineering
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Hybrid (Hamlet, NC)$32.88/hr - $57.5/hrfull-timePosted 1mo ago

About the role

Data Center Engineering Technician responsible for hands-on electrical and mechanical maintenance, monitoring, troubleshooting, and support of mission-critical data center infrastructure to maintain high uptime and reliability.

Responsibilities

  • Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
  • Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
  • Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
  • Perform rack installs and rack decommissioning within internal SLA
  • Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
  • Technical writing to support change management program
  • Monitor daily work requests and manage to resolution, and execute projects from conception to completion
  • On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
  • Work schedule changes depending on specific site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on-call rotations
  • Role may support more than one location/site
  • Essential Requirements: travel to or commute between data center locations as needed, willingness to temporarily work at alternative sites during training periods or until assigned facility is operational, travel frequency will vary based on business needs and operational status of assigned facility
  • A day in the life: hands-on PM and troubleshooting of data center facility equipment including standby diesel generators, 3-phase electrical systems, CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, motors, fire/life safety equipment, BMS, and related systems

Qualifications

  • 1+ years of electrical facilities maintenance, or 1+ years of mechanical facilities maintenance experience
  • 1+ years of Microsoft Office products and applications experience
  • Work flexible schedule including weekends, nights, and holidays

Skills

Required:Electrical facilities maintenanceMechanical facilities maintenanceBMS and EPMS monitoringRack installation/decommissioningTroubleshooting and root cause analysis
Nice to have:Technical writing

Benefits

  • Starting pay listed as hourly with additional benefits: EAP, Mental Health Support, Medical Advice Line, 401(k) matching (from Day 1)
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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