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Data Center Technician

Amazon· Operations, IT, & Support Engineering
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Hybrid (Hamlet, NC)$27.98/hr - $48.99/hrFull-timePosted 1mo ago

About the role

Join AWS as a Data Center Technician to maintain and operate global cloud infrastructure, including server hardware, network components, and data center facilities, with travel between sites and 24/7 operations.

Responsibilities

  • Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating as needed
  • Serving as a primary contact point for internal and external stakeholders (engineers, software developers, vendors, contractors)
  • Performing on-call duties and participating in scheduled maintenance and change management activities
  • Contributing to documentation and process improvement initiatives based on analysis of operational issues
  • Helping to train and onboard new team members

Qualifications

  • 1+ years of computer/server hardware troubleshooting or related IT experience
  • High school or equivalent diploma
  • Work a flexible schedule including weekends, nights, and holidays

Skills

Required:Server hardware troubleshootingDocumentation
Nice to have:Network troubleshooting

Benefits

  • Starting pay situation indicated: hourly rate (USA, NC, Hamlet) 27.98 - 48.99 USD per hour
  • EAP, Mental Health Support, Medical Advice Line, 401(k) matching included from Day 1
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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