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IB /OB Area Manager, Worldwide Operations

Amazon· Fulfillment & Operations Management
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Tepotzotlán, Mexicofull-timePosted 1mo ago

About the role

Area Manager in Amazon Operations, leading and developing a team of Amazon Associates in a sort center, focusing on safety, quality, attendance, and engagement while driving continuous improvement and aligning with operational plans.

Responsibilities

  • Lead, manage, and develop a team of 20 to 50 Amazon Associates
  • Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed
  • Create, manage, and support recognition and communication programs
  • Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
  • Ensure procedures are followed for building security and product loss prevention
  • Partner with the management team to establish and maintain quality control standards
  • Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality
  • You will be part of the Amazon Operations Team, responsible of the day-to-day management of the site, overseeing the operation that focuses on the delivery of Amazon orders direct to customers
  • Leading a direct/indirect team to ensure a safe work place, properly trained people, and that their needs are addressed so they can focus on their jobs
  • Support and assign job duties to process assistants
  • Adapt to sudden changes and growth according to operational necessities
  • Communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed
  • Create, manage, and support recognition and communication programs
  • Ensure procedures are followed for building security and product loss prevention
  • Partner with the management team to establish and maintain quality control standards
  • Develop performance goals and objectives to achieve customer demand and ensure accuracy and quality

Qualifications

  • 1+ years of employee and performance management experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
  • Bachelor's degree

Skills

Required:Team leadershipCommunicationSafety complianceQuality control

Benefits

  • Inclusive culture
  • Accommodations available during application and hiring process; contact for more information
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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