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Executive AI Strategist - Business Development

Amazon· Business Development / AWS Specialist and Partner Organization (ASP)
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Hybrid (Boston, MA), Hybrid (Seattle, WA), Hybrid (Atlanta, GA), Hybrid (New York, NY), Hybrid (Denver, CO), Hybrid (Chicago, IL), Hybrid (San Francisco, CA), Hybrid (Dallas, TX)$147.9k - $220.2kfull-timePosted 1mo ago

About the role

Strategic Business Development Manager focused on AI Customer Experience for Amazon Connect, responsible for defining and executing GTM and sales strategies to drive adoption and revenue of Amazon Connect within strategic customers, leveraging AI-enabled customer experience solutions.

Responsibilities

  • Build trusted relationships with C-suite executives and business leaders within the most strategic Amazon Connect Customer customers, partners, and prospective customers
  • Develop, execute, and own GTM and sales strategies focused on AI in customer experience to grow adoption of Amazon Connect Customer and AWS Applied AI Solutions
  • Drive alignment across diverse stakeholders including specialist sales, product, solution architecture, customer success, marketing, and the AWS field to orchestrate Connect GTM and strategic pursuits
  • Capture customer insight to influence product roadmap for Amazon Connect Customer and AWS Applied AI Solutions
  • Create scalable programs and best practices to unblock challenges and drive growth
  • Serve as an Amazon Connect AI subject matter expert supporting broader internal teams
  • Lead cross-functional initiatives that improve Amazon Connect’s GTM capabilities, operational excellence, and business rhythms
  • You’ll translate insights into actionable GTM strategies, collaborating with internal and external stakeholders to deliver customer outcomes with Amazon Connect’s AI capabilities

Qualifications

  • 5+ years of Go-To-Market, Business Development, Sales, or Consulting experience
  • 5+ years of customer-facing leadership experience with Business Application Technologies, including Customer Experience, Artificial Intelligence, CRM, Customer Data Applications, Contact Center-as-a-Service, EUC, Supply Chain, Encrypted Communications, and/or Communications Services
  • 5+ years of experience in infrastructure or cloud technology such as Compute, Edge, Artificial Intelligence, Security, Hybrid, and/or Networking
  • Experience developing strategies that influence leadership decisions at the organizational level

Skills

Required:Go-To-Market strategyStrategic relationship buildingCross-functional leadership

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • Life insurance and AD&D
  • EAP, mental health support
  • Flexible Spending Accounts
  • 401(k) matching
  • Paid time off
  • Parental leave
  • RSUs and sign-on payments included in compensation package
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

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