Data Center Technician
Amazon· Operations, IT, & Support Engineering
Hybrid (Wink, TX)$30/hr - $54/hrFull-timePosted 1mo ago
About the role
Join our AWS team to maintain global cloud infrastructure through hardware and network diagnostics, server hardware repair, and on-call operations. This role is physically based at the MDD Pecos, TX site and involves on-call duties, travel between data centers, and shift-based work to support 24/7 operations.
Responsibilities
- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
- Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
- Performing on-call duties and participating in scheduled maintenance and change management activities
- Contributing to documentation and process improvement initiatives based on your analysis of operational issues
- Helping to interview, train and onboard new team members
Qualifications
- 2+ years of computer/server hardware troubleshooting experience, or experience related IT
- 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience
- Work flexible schedule including weekends, nights, and holidays
Skills
Required:Hardware troubleshootingNetworking (Layer 1/2)On-call support
Nice to have:Documentation and process improvementTraining and onboarding
Benefits
- Health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance and option for Supplemental life plans
- Employee Assistance Program (EAP), Mental Health Support, Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off, parental leave
Last updated Oct 25, 2026. Interested? Apply on the company site.
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