Infrastructure Delivery Cluster Manager
Amazon· Operations, IT, & Support Engineering
USA, MO, New Florence$145.4k - $254.5kFull-timePosted 1mo ago
About the role
Leadership role overseeing data center operations, focusing on sustainable processes, standardized procedures, and automation to improve delivery efficiency while ensuring network integrity.
Responsibilities
- Prioritize and assign tasks to data center technicians and operators, project management, coaching, and creating documentation.
- Manage inbound capacity from receiving through deployment stages
- Manage the installation network and cabling infrastructure in a data center environment
- Guide, train and educate staff on best practices related to all service owner issues
- Manage tasks and deliverables across small to large-size projects
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
- Provide weekly report to the data center manager
- Coordinate team resources to support project and delivery needs, including emergency projects, change management and maintenance window support, and potential off-hours and on-call needs
- Recruit and train data technicians to ensure appropriate staffing levels
- Host weekly staff meetings
- Drive compliance to Amazon performance management requirements
- Up to 10-20% travel
- Role may involve travel to facilities under development for training until site is operational
Qualifications
- Experience in technical work related to computer systems and technology components
- 5+ years management experience in operations, critical infrastructure, manufacturing, production, or distribution environment
- 3+ years’ experience implementing LEAN/6 Sigma methodology (continuous improvement, DMAIC/DVADV, 5 Whys, Root Cause analysis, etc.)
- 7+ years of experience with network cabling, optic types, and test equipment, and experience with cabling infrastructure best practices and methodologies within a data center-based environment.
Skills
Required:Technical leadershipProject managementLEAN/ Six SigmaNetwork cabling & test equipment
Benefits
- Health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance and option for Supplemental life plans
- EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts
- 401(k) matching
- Paid time off
- Parental leave
- Sign-on payments and restricted stock units (RSUs) included in compensation
Last updated Oct 25, 2026. Interested? Apply on the company site.
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