← All roles

Account Manager

Modal· GTM
Apply on company site
Remote$300kFull-timePosted 4w ago

About the role

AI infrastructure company Modal seeks a technical Account Manager to build and run the first AM function. You’ll own a book of business from day one, drive revenue through retention and expansion, and work closely with engineering teams, product, and cross-functional partners to grow accounts.

Responsibilities

  • Build Modal's account management function and iterate on it as we scale the business
  • Own and deliver on a revenue target across your book of accounts
  • Grow an account's first use case, expand into a second, and drive standardization across the Modal platform
  • Get fluent enough in Modal to hold your own with engineering teams on their workloads, and know when to pull in FDEs, Support, or Product
  • Work with Sales, Solutions Architects, FDEs, Support, and Product to grow accounts and feed customer signal back into the roadmap
  • Travel to customers as needed to support key accounts and drive expansion opportunities

Qualifications

  • Customer-facing experience. You've owned a revenue target or supported a revenue target in a highly technical, consumption business.
  • Technical depth. You work autonomously with Developers through CxOs and understand the core parts of the developer tech stack.
  • AI builder. You're hands on building with AI tools — not just consuming workflows that were built for you.
  • Ownership. You run your book of business and projects like you're the CEO of it.
  • Learning velocity. You operate with the mindset of what you can do today.
  • Cross-functional partner. Low ego, easy to work with, and highly accountable.

Skills

Required:Account managementTechnical communication

Benefits

  • Not specified in the description
Last updated Oct 21, 2026. Interested? Apply on the company site.
Modal logo

About Modal

High-performance AI infrastructure

Bring your own code, and run CPU, GPU, and data-intensive compute at scale. The serverless platform for AI and data teams.

AI infrastructureBatchGPU scalingInferenceML workloadNotebooksObservabilityPlatform
Company profileWebsite

More open roles at Modal