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Staff Product Manager, Buyer Experience

Xometry· Product Development and Management
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Hybrid (Lexington, KY), Hybrid (Waltham, MA or North Bethesda, MD)full-timePosted 4w ago

About the role

Senior product leader responsible for designing self-service and human-assisted experiences for enterprise buyers (large accounts) to enable frictionless quoting and ordering in Xometry’s marketplace. Defines 6-12 month strategy for the enterprise segment, secures cross-functional buy-in, and drives measurable outcomes in enterprise activation, conversion, and account expansion.

Responsibilities

  • Enterprise Ecosystem Growth: Own the enterprise quote-to-order funnel end to end, from procurement intake and account onboarding through repeat ordering. Run structured experiments on RFQ intake flows and multi-stakeholder approval steps, using results to lift enterprise activation, conversion, and account expansion, while balancing self-service and human-assisted experiences.
  • User Research and Insights: Engage with enterprise customers and all user personas (engineer, procurement lead, compliance reviewer) to understand needs, gather feedback via interviews, surveys, and usage data, and build solutions.
  • Problem Discovery: Identify and define new problem spaces across the enterprise buyer lifecycle to solve complex pain points and drive enterprise growth.
  • Product Strategy and Roadmap: Define and own the product strategy and roadmap with clear outcomes and milestones for technical and non-technical audiences.
  • Data-Driven Decisions and Accountability: Set KPIs, monitor results, adjust priorities in real time, and synthesize findings into clear narratives for diverse audiences.
  • Cross-Functional Collaboration and Enablement: Secure alignment across engineering, design, data science, category management and marketing; drive adoption through rollout strategy and in-app education.
  • Build and Ship with AI Agents: Translate experimentation roadmap into machine-executable specs for AI agents (Claude, Cursor) and collaborate with marketing, design, engineering and product analytics to prototype, validate, and ship changes quickly.

Qualifications

  • 10+ years of experience in product management, including direct ownership of an enterprise B2B or two-sided marketplace product
  • Experience with large enterprise customers and delivering solutions that fit complex organizational workflows
  • AI-native with hands-on fluency in Claude and Cursor, using them to accelerate idea-to-ship
  • Strong strategic and analytical skills with systems-thinking to manage complexity across product areas
  • Comfort with ambiguity and ability to translate loosely defined problems into testable hypotheses
  • Strong communication and influence skills; ability to align senior leadership and cross-functional partners without direct authority
  • Proven ability to drive change in a fast-paced, scaling organization
  • Bachelor's degree in Business, Computer Science, Engineering, or related field

Skills

Required:Enterprise product managementAI and ML toolingStrategic roadmap definitionCross-functional leadership

Benefits

  • Competitive benefits package
  • 401(k) match
  • Medical, dental and vision insurance
  • Life and disability insurance
  • Generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave
  • Employee assistance program (EAP) and wellbeing resources
Last updated Sep 23, 2026. Interested? Apply on the company site.

About Xometry

Where Big Ideas Are Built | Production Parts and Prototypes | Xometry

Xometry is a leader in high-precision production part and prototyping manufacturing on demand. Get instant quotes on CNC machining, 3D printing, sheet metal fabrication, laser cutting, and more.

CNC Machining3D PrintingSheet Metal FabricationLaser CuttingPrototypingInjection MoldingMetal Part ProductionHigh-Volume Metal Production
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