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Tik Tok Shop Operation Project Specialist

Pattern· Pattern Corporate – Brand Management
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ShanghaiFull-time (Salary)Posted 4w ago

About the role

TikTok Shop Cross-Border Creator Operations Project Manager role supporting US-based Social Commerce Managers to manage brands, own day-to-day TikTok Shop operations, and drive GMV through brand analysis, creator outreach, affiliate management, and data-driven reporting.

Responsibilities

  • Conduct in-depth brand category research and regular competitor analysis to identify TikTok Shop growth opportunities
  • Develop and execute strategies to grow video volume, improve creator engagement, and increase affiliate GMV
  • Collaborate with the US-based Social Commerce Manager to align on goals and execute plans; provide progress updates and flag risks
  • Identify, outreach to, and negotiate with target creators; manage full creator partnership pipeline (outreach → sample request → video tracking → payment reconciliation)
  • Recruit and manage affiliate creators and brand ambassadors; plan and execute creator campaigns aligned with KPIs and strategy
  • Monitor core platform metrics in real time; optimize campaigns to maximize reach and GMV; ensure smooth creator outreach and content output
  • Refine creator briefs and communication scripts to improve content quality and posting frequency
  • Analyze active products for assigned brands (sales trends, conversion, AOV, benchmarking) to identify hero SKUs and new opportunities
  • Use TikTok Shop backend tools (Creator Marketplace / Affiliate Center) to manage creator outreach and partnerships
  • Evaluate creator selling ability by category; optimize creator category recommendations; improve selling efficiency
  • Deliver data-driven operational performance reports to the US-based Account Manager; identify and address risks proactively
  • Demonstrate cross-border ecommerce familiarity; adapt to flexible working with international teams

Qualifications

  • Bachelor’s degree or above; fresh graduates welcome; internship experience in ecommerce ops, creator marketing, or PM preferred
  • Familiarity with TikTok Shop policies, creator ecosystems, and affiliate selling mechanisms; hands-on experience preferred
  • Fluent in written and spoken English; able to manage daily emails and meetings with US-based teams
  • Strong data sensitivity; proficient in Excel / data dashboards for performance tracking
  • Self-motivated with ability to manage multiple brands in parallel with minimal guidance
  • Cross-cultural communication awareness; comfortable collaborating with international teams
  • Prior experience with cross-border ecommerce platforms (Amazon, TikTok Shop, Shopify, etc.) preferred

Skills

Required:Brand analyticsCreator outreach & partnership managementData analysis & reportingTikTok Shop backend toolsCommunication (English)
Nice to have:Project management

Benefits

  • Not explicitly listed in the description
Last updated Oct 21, 2026. Interested? Apply on the company site.

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