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Vice President - Social Commerce Management

Pattern· Pattern Corporate – Social
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Lehi, UTFull-time (Salary)Posted 4w ago

About the role

Senior leadership role leading brand management, category leaders, and 3P marketplace growth within Pattern’s Social Commerce organization. Focused on establishing scalable operating standards, P&L ownership, and cross-functional leadership to drive profitability and growth across global marketplaces.

Responsibilities

  • Book of Business Ownership: Maintain end-to-end ownership of the full book of business, continuously assessing which brands and accounts require support or intervention in order to identify risk early and act ahead of performance impact.
  • Escalation Resolution: Serve as the primary escalation point for the portfolio, applying a solution-oriented approach to diagnose root causes efficiently and drive issues to resolution.
  • Cross-Department Leadership: Lead cross-functional initiatives in partnership with inventory management, ecommerce operations, and broader operations teams to ensure execution alignment, identify organizational gaps, and remove barriers to performance.
  • Coaching & Team Development: Coach and develop Social Commerce Directors on playbooks, automation adoption, and client management standards, building organizational capability that supports increased autonomy as the business scales.
  • Forecasting & P&L Management: Own forecasting and P&L management at both the brand and organizational level, driving profitability, informing promotional strategy, and ensuring financial performance remains closely aligned with strategic priorities.

Qualifications

  • 8–10+ years of senior leadership experience in retail, brand management, 3P marketplace operations, and P&L ownership (experience in high-velocity channels like TikTok Shop highly preferred).
  • Deep functional expertise in retail strategy, promotional execution, 3P marketplace operations, and supply chain/inventory dynamics.
  • High level of "merchandising agility"—clear judgment under volatility, sharp strategic decision-making, and strong data-driven problem solving.
  • Proven capability to build, lead, and hold accountable cross-functional teams and direct reports.
  • Work on-site at the Lehi, Utah headquarters to facilitate seamless cross-functional alignment with finance and operations teams.

Skills

Required:Brand managementP&L ownership3P marketplace operationsCross-functional leadershipData-driven decision making

Benefits

  • Unlimited PTO
  • Paid Holidays
  • Onsite Fitness Center
  • Company Paid Life Insurance
  • Casual Dress Code
  • Competitive Pay
  • Health, Vision, and Dental Insurance
  • 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Pattern

The #1 Global Ecommerce Accelerator

Pattern is the world’s leading ecommerce accelerator. Our ecommerce solutions accelerate brands on marketplaces, D2C, and other digital channels.

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