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Marketing & Partnerships Lead

Roame· Marketing
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Hybrid (San Francisco, CA)$100k - $160kFull-timePosted 4w ago

About the role

Roame is seeking a Marketing & Partnerships Lead to grow Roame’s presence through content, community, media, and partnerships, working directly with the founders. The role involves creating content, building community and partnerships, handling PR, events, customer support, and driving customer growth with a hands-on, multi-hat approach.

Responsibilities

  • Create content people find useful. Write points-and-miles articles, newsletters, social posts, and product announcements. Develop social media content that helps travelers understand and use Roame.
  • Build our community presence. Engage with travelers on Facebook and Reddit, answer questions, start discussions, and turn community feedback into actionable ideas.
  • Get Roame into the conversation. Pitch and join podcasts, develop relationships with journalists and creators, prepare PR announcements, and find opportunities to share what we’re building.
  • Develop partnerships. Use your existing industry relationships and build new ones with creators, publishers, travel businesses, and loyalty programs. Take opportunities from outreach through execution and follow-up.
  • Represent Roame at events. Attend conferences and community gatherings, arrange partner meetings, demonstrate the product, and turn introductions into lasting relationships.
  • Improve the customer experience. Handle customer questions and issues, write help-center articles, improve support workflows, and help implement tools such as a support chatbot.
  • Own the outcome. Set priorities, ship consistently, and track which content, relationships, and initiatives lead to meaningful engagement and customer growth.

Qualifications

  • At least 3 years of relevant professional experience in marketing, content, partnerships, travel media, or community management.
  • Expert knowledge of points and miles and regularly book award travel. Understand transferable rewards, airline and hotel programs, partner redemptions, and award availability.
  • Existing relationships within the points-and-miles and travel industry.
  • Outgoing and comfortable representing Roame publicly (podcasts, conferences, customer and partner conversations).
  • Clear writing ability; can simplify complex travel topics.
  • Ability to take ideas from start to finish, solve problems independently, and learn unfamiliar tools.
  • Urgency and proactive communication; willing to work beyond 9-5 for launches or urgent needs.
  • Comfort with a small-team, multi-hat role including content creation, relationship-building, and customer support.

Skills

Required:MarketingContent creationCommunity management
Nice to have:Public relations
Last updated Sep 23, 2026. Interested? Apply on the company site.
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About Roame

Flight search engine using credit card points and miles

Roame is flight search engine design for credit card points and miles. We help travelers redeem their points for dream vacations in seconds rather than days. At Roame, we are on a mission to revolutionize travel and consumer finance. We stand at the intersection of travel tech and fintech.

artificial-intelligencesaastravelairlinesconsumer-finance
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