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Repair Assessor - Temporary (4 Months)

Arc'teryx· ReBIRD
Apply on company site
New Westminster, BCFT Temp/SeasonalPosted 4w ago

About the role

Repair Assessor role focused on assessing returned Arc’teryx products against Repair Standards, coordinating with the Repair team to determine best repair actions and ensure high-quality guest experience, with opportunities to contribute to new resources and develop expertise.

Responsibilities

  • Utilize a detailed understanding of Arc’teryx Repair Standards to assess the state of returned products to determine best repair actions and partner with the HQ team to set customer expectations
  • Coordinate with Repair team and follow repair processes to execute repair actions effectively and efficiently to generate exceptional guest experience
  • Actively identify work with Repair Supervisor to take immediate actions to rectify discrepancies
  • Effectively manage your workload with consideration of our department’s service level goals
  • Record inspection results to keep your work on track; complete documentation and challenge yourself by setting goals to complete checking daily production
  • Collaborate with the operators, Team Leaders, and Supervisors to improve the quality standard of Arc’teryx repairs
  • Participate in other projects or duties as required
  • Stretch your support in collaboration with leadership by taking on focused tasks
  • Contribute to the development of new resources to improve service levels and overall guest experience
  • Acquire knowledge to become a subject matter expert and provide key support for our team with specific products, collections, processes, or systems

Qualifications

  • You have knowledge of or experience using Arc’teryx products or other outdoor brand products
  • You have a minimum of 1-year experience in Quality Control (eg: manufacturing or textile industry)
  • You have highly effective verbal and written communication skills
  • You have strong organizational, interpersonal, and problem-solving skills
  • You have a strong attention to detail, including accurate data and order entry skills
  • You are proactive in identifying the root cause of issues and developing solutions
  • You remain highly flexible and adaptable when faced with ambiguity
  • You inspire breakthrough thinking and continuous improvement
  • You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right
  • Your adaptability and flexibility are your strengths and working in a fast-paced work environment
  • You “think out of the box”: you have this capacity to give your feedback and to propose new ideas
  • Your passion for your work is paralleled by your passion for getting outside and living it

Skills

Required:Repair StandardsQuality ControlCommunicationDocumentationProblem-solving

Benefits

  • Equal Opportunity
  • Leave it Better (company values and culture messaging)
  • Live it. Get out there - the mountains make us better
  • Disruptive evolution. In pursuit of better. Always.
  • Commit. We set bold objectives and see them through.
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Arc'teryx

Outdoor Clothing, Technical Outerwear, & Accessories | Arc'teryx United States

Arc'teryx is a high performance outdoor equipment company known for leading innovations in climbing, skiing and alpine technologies

outdoorclothingouterwearaccessoriesskiingclimbingalpine
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