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Repair Assessor - Temporary (6 Months)

Arc'teryx· ReBIRD
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New Westminster, BCCA$23/hrFT Temp/SeasonalPosted 4w ago

About the role

Repair Assessor responsible for assessing returned Arc’teryx products, determining repair actions, and supporting the repair team to restore gear to a functional state while delivering an exceptional guest experience.

Responsibilities

  • Utilize a detailed understanding of Arc’teryx Repair Standards to assess the state of returned products to determine best repair actions and partner with the HQ team to set customer expectations
  • Coordinate with Repair team and follow repair processes to execute repair actions effectively and efficiently to generate exceptional guest experience
  • Actively identify work with Repair Supervisor to take immediate actions to rectify discrepancies
  • Effectively manage your workload with consideration of our department’s service level goals
  • Record inspection results to keep your work on track; complete documentation and challenge yourself by setting goals to complete checking daily production
  • Collaborate with the operators, Team Leaders, and Supervisors to improve the quality standard of Arc’teryx repairs
  • Participate in other projects or duties as required
  • Stretch your support in collaboration with leadership by taking on focused tasks
  • Contribute to the development of new resources to improve service levels and overall guest experience
  • Acquire knowledge to become a subject matter expert and provide key support for our team with specific products, collections, processes, or systems

Qualifications

  • Knowledge of or experience using Arc’teryx products or other outdoor brand products
  • Minimum of 1-year experience in Quality Control (e.g., manufacturing or textile industry)
  • Highly effective verbal and written communication skills
  • Strong organizational, interpersonal, and problem-solving skills
  • Strong attention to detail, including accurate data and order entry skills
  • Proactive in identifying root causes of issues and developing solutions
  • Flexible and adaptable in a fast-paced environment
  • Ability to think outside the box and provide feedback/new ideas
  • Passion for work and living outdoors

Skills

Required:Repair standards knowledgeQuality controlCommunication

Benefits

  • Equal Opportunity
  • Inclusive workplace culture and commitment to fair treatment
  • Values-driven environment
Last updated Oct 21, 2026. Interested? Apply on the company site.

About Arc'teryx

Outdoor Clothing, Technical Outerwear, & Accessories | Arc'teryx United States

Arc'teryx is a high performance outdoor equipment company known for leading innovations in climbing, skiing and alpine technologies

outdoorclothingouterwearaccessoriesskiingclimbingalpine
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