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Cluster Head- Last mile - Chennai

Meesho· Fulfilment
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Hybrid (Chennai / Coimbatore / Madurai), Chennai / Coimbatore / MaduraiFull Time EmployeePosted 4w ago

About the role

Leadership role in Meesho's Fulfilment & Experience team responsible for onboarding and training Last Mile partners, driving operational metrics, and improving processes across clusters.

Responsibilities

  • Own the onboarding and training of new partners for Last Mile operations in your cluster.
  • Identify and onboard new partners onto the network on an ongoing basis
  • Track and own the performance of different partners in your cluster
  • Visit facilities to conduct audits and solve operational gaps
  • Ensure compliance with operational processes
  • Own and drive critical operational metrics end to end and achieve performance targets
  • Continuously work towards identifying gaps and provide recommendations for improving our processes

Qualifications

  • Graduate or Post Graduate degree in any discipline
  • 3-5 years of work experience in the e-commerce logistics domain
  • Experience in partner onboarding and training in the Last Mile and sorting operations
  • Experience in control tower and field operations will be a plus

Skills

Required:OnboardingTraining deliveryOperations managementCompliance
Nice to have:Auditing
Last updated Oct 21, 2026. Interested? Apply on the company site.
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