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Cluster Head- Last mile Telangana (Hyderabad)

Meesho· Fulfilment / Fulfilment & Experience
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HyderabadFull Time EmployeePosted 4w ago

About the role

Cluster Head LM responsible for onboarding and training of partners, driving operational metrics, audits, and process improvement across Last Mile operations in the cluster.

Responsibilities

  • Own the onboarding and training of new partners for Last Mile operations in your cluster.
  • Identify and onboard new partners onto the network on an ongoing basis
  • Track and own the performance of different partners in your cluster
  • Visit facilities to conduct audits and solve operational gaps
  • Ensure compliance with operational processes
  • Own and drive critical operational metrics end to end and achieve performance targets
  • Continuously work towards identifying gaps and provide recommendations for improving our processes

Qualifications

  • Graduate or Post Graduate degree in any discipline
  • 3-5 years of work experience in the e-commerce logistics domain
  • Experience in partner onboarding and training in the Last Mile and sorting operations
  • Experience in control tower and field operations will be a plus

Skills

Required:Onboarding & training of partnersPartner managementOperations auditing

Benefits

  • Total rewards comprising monetary, non-monetary, tangible, and intangible benefits
  • MeeCare wellness program including medical insurance for employees and families, telehealth, wellness events, and fitness perks
  • Leave policies, parental support, retirement benefits, and learning and development assistance
  • Salary advances, relocation assistance, and flexible benefit plans
  • Inclusive and accessible workplace with disability rights compliance
Last updated Oct 21, 2026. Interested? Apply on the company site.
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