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Pre-Loved Admin Assistant

Mulberry· Digital Trading / Pre-Loved
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Hybrid (London)Temporary Full-TimePosted 4w ago

About the role

Administrative and trading support role for the Pre-Loved (Mulberry Exchange) operation, focused on product setup, pricing, stock management, reporting and trading to drive sales growth.

Responsibilities

  • Set up and maintain the Pre-Loved product catalogue, including static and 360 ecom imagery, in e-commerce platform (Hybris/Shopify) and internal PIM system.
  • Ownership of all relevant Pre-Loved product reports, utilising Excel, Google Sheets, Prima, BusinessObjects, and more.
  • Launch new products on Mulberry.com across 4+ regions, collaborating cross functionally with other teams to ensure timely and successful launch.
  • Work with the Senior Digital Trading Executive to set and load RRPs, considering historic performance and product margin.
  • Work with regional teams to select stock packages tailored to each site/store/pop up.
  • Build and maintain relationships with warehouse teams to ensure efficient product flow.
  • Visually merchandise product listing pages (PLPs) and manage PLP sort order to balance commercial and creative priorities.
  • Manage Pre-Loved PLP badging on Mulberry.com across 4+ regions.
  • Highlight stock opportunities based on historic and current performance.
  • Address requests and queries from the Digital Customer Care team regarding Pre-Loved in a timely manner.
  • Collaborate with Buying & Merchandising, Planning, Retail Operations, Logistics, Customer Care, Lifetime Service Centre, Marketing, Image and other teams.
  • Assess competitor activities and landscape to benchmark Mulberry; provide feedback to Digital and wider teams with suggested actions to improve Mulberry.com and the wider business.

Qualifications

  • Strong interest in sustainability and circular fashion.
  • Strong commercial acumen and analytical mindset, with high numeracy.
  • Agile and engaged learner, quick to pick up new processes/systems.
  • Highly organized and detail oriented with ability to manage multiple tasks and deadlines.
  • Collaborative team player capable of cross-functional and remote collaboration.
  • Problem solving attitude with calm under pressure.
  • Excellent communication and written skills.
  • Proficient in Microsoft Office (Excel, Word, PowerPoint).
  • Desirable: experience using e-commerce tools (e.g., Shopify, Google Analytics, Content Square)

Skills

Required:Product catalogue managementData analysis and reportingCross-functional collaboration
Nice to have:E-commerce platforms

Benefits

  • Inclusion and sustainability culture aligned with Mulberry’s values
  • Opportunity to contribute to a certified B Corp brand
  • Hybrid working arrangement (Kensington Office, London)
Last updated Oct 21, 2026. Interested? Apply on the company site.
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