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Member of Design Staff

Giga· Design
Apply on company site
San Francisco$240k - $260kFull-timePosted 4w ago

About the role

Staff Product Designer role to own experiences across significant surface areas at Giga, driving strategy-level design decisions, mentoring designers, and influencing product direction in enterprise AI-powered experiences.

Responsibilities

  • Translate highly complex enterprise needs into experiences that evolve naturally as the product matures — including conversational and agentic interfaces that have no established playbook
  • Serve as the directly responsible designer for experiences across a large product surface area
  • Lead research with enterprise customers and use insights to drive product strategy
  • Be an author to help evolve the design system
  • Set and uphold quality standards collaboratively with design and engineering leaders
  • Mentor designers (up to ~20% of your time), participate in hiring, and help leadership kick off large, novel initiatives
  • Influence prioritization and present evidence for design decisions

Qualifications

  • You have roughly 8+ years of product design experience, including demonstrated success on zero-to-one products across multiple industries
  • In each organization you join, you raise the quality bar of the product experience while meeting business metrics and goals
  • You have a track record of designing novel interaction experiences that scale across use cases, personas, and customer lifecycles
  • You have strong skills across the product design spectrum: from leveraging user research and quantitative product insights, to designing complex UX systems, and driving differentiation through visual design, delight, and magic moments
  • You’ve mentored other teammates and junior designers in craft, strategy, and execution
  • You lean on your collaboration and communication skills to build cross functional relationship across peer departments including GTM, engineering, and within customers
  • You capture attention and garner trust from teammates up to leadership levels
  • You show up with a “yes, and” attitude — under pressure your default is optimism and positivity

Benefits

  • Competitive base + bonus + equity
  • Catered lunch daily
  • Dinner stipend
  • $500/month wellness & commuter benefit (gym, fitness classes, mental health)
  • 401(k) plan
  • Medical, dental, and vision coverage
Last updated Sep 23, 2026. Interested? Apply on the company site.

About Giga

AI that talks like a human.

Enterprises choose Giga for AI agents that manage complex workflows, deploy rapidly, and deliver human-like customer experiences at scale.

AIsupport automationenterprise supportworkflow managementhuman-like customer experiences
Company profileWebsite

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