People Operations Generalist
Full-timePosted 4w ago
About the role
Experienced People Operations Generalist to build and run the people function at Pragma, handling full-stack responsibilities from hiring and compensation to onboarding, performance, payroll, benefits, and international compliance.
Responsibilities
- Serve as the people point of contact for day-to-day people questions and general employee conversations
- Support managers and leadership through team changes, reorganizations, and evolving headcount needs
- Handle sensitive people matters - performance concerns, conflict, and terminations - with discretion and sound judgment
- Run recruiting end-to-end: sourcing, interview coordination, and managing candidates through to offer
- Draft and manage employment documentation for both FTEs and contractors - offer letters, employment agreements, and contractor agreements
- Design and continuously improve onboarding so new hires ramp quickly, and run a smooth, well-documented offboarding process
- Run Pragma's annual and mid-year performance review cycles end-to-end
- Build and maintain manager toolkits and enablement so managers can give effective feedback and run reviews well
- Own and maintain the company's leveling framework and career ladders
- Partner with Finance on company-wide compensation - benchmarking, banding, and running comp cycles
- Co-manage variable compensation plans for the Sales and Creators teams
- Partner with Finance on equity refreshers and broader equity administration
- Manage leveling and compensation approach as the company scales
- Run payroll for both employees and contractors, and manage the vendor stack (e.g., Rippling, Bennie, Betterment, Sterling, Common Wealth)
- Administer benefits and 401(k), including open enrollment
- Manage Employer of Record (EOR) relationships and make country-specific decisions on benefits for international team members and contractors
- Own immigration and relocation (immigration/emigration) matters, coordinating with counsel where needed
- Keep Pragma compliant with employment law across the jurisdictions where we operate
- Plan and execute company-wide and sub-team offsites - logistics, budget, and programming
- Build the lightweight systems, documentation, and tooling that keep People operations running smoothly
Qualifications
- 3-7 years in People Operations, HR, or a People Partner / HR generalist role
- Experience at a startup or high-growth technology company, ideally as an early or first dedicated People hire
- Hands-on experience across the full People stack - recruiting, compensation, benefits, payroll, and employee relations
- Track record of building People processes from scratch, not just administering existing ones
- Experience supporting distributed and international teams a strong plus
- Fluency with compensation and leveling - banding, benchmarking, variable comp, and equity basics (comfort with tools like Pave a plus)
- Comfortable owning sensitive conversations and situations with empathy, discretion, and good judgment
- Highly organized and detail-oriented - you can run a comp cycle and a review cycle in parallel without dropping either
- Familiarity with modern People tooling (e.g., Bennie, Sterling, Common Wealth, and EOR providers)
- Self-starter who's comfortable building process and operating with autonomy
- Excellent communication skills across all levels of the organization
- Based in North America
- Willingness to travel occasionally for offsites and team gatherings
Last updated Sep 24, 2026. Interested? Apply on the company site.
About Pragma
Modern Publishing Tools for Game Studios
Pragma is a set of publishing tools for game studios including FirstLook - the first Player CRM, The Backend Game Engine, and Connect.
publishing toolsgame studiosPlayer CRMBackend Game EngineConnect
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