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Senior Solution Engineer, Compute Systems

NVIDIA· Engineer, SW
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Santa Clara, CA, Westford, MA, Durham, NC, New York, NY, Redmond, WA$140k - $224.3k + equityFull-timePosted 4w ago

About the role

Senior Solution Engineer on the NVIDIA Experience (NVEX) Solutions Engineering team focused on triaging and solving customer issues for GPU-accelerated platforms (DGX, HGX, MGX) in large datacenters, applying AI to products and tooling, and supporting NVIDIA Enterprise customers.

Responsibilities

  • Provide direct support to NVIDIA Enterprise customers to resolve or advance customer issues.
  • Work with engineering teams on customer issues, providing logs, reproduction, and other triage information.
  • Apply AI to create/update products and/or support tools.
  • Take ownership and drive customer issues from inception to resolution.
  • Document customer interactions to better enhance our knowledge base.
  • Apply agentic AI skills to solving customer issues and software development.
  • Occasional work on weekends and holidays to support customers.

Qualifications

  • Minimum of a BS in Computer Engineering, Electrical Engineering, or equivalent experience.
  • 5+ years of engineering experience with multi-GPU platforms.
  • Strong system software (firmware, BIOS, kernel, driver, operating system) expertise.
  • Solid understanding of Linux and the ability to troubleshoot, optimize, and customize Linux environments for AI/ML workloads.
  • Containerized solutions experience with Docker, Kubernetes, and/or Slurm.
  • Professional-level communication skills, including adjusting communication to the technical level of the audience, and staying calm and focused in negative situations.
  • Excellent follow-up and organizational skills, with a passion or love for solving problems.
  • Proficient in C/C++ programming of platform OS, firmware, BIOS, kernel, drivers.
  • Proficient in Python programming with the ability to build custom tools.

Skills

Required:Multi-GPU platform troubleshootingLinux system softwareC/C++ programmingPython programmingContainer tooling (Docker, Kubernetes, Slurm)Communication

Benefits

  • equity
  • comprehensive benefits package
  • NVIDIA benefits (link provided in description)
Last updated Oct 9, 2026. Interested? Apply on the company site.

About NVIDIA

World Leader in AI Computing

NVIDIA invents the GPU and drives advances in AI, HPC, gaming, creative design, autonomous vehicles, and robotics.

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