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Customer Engineer, Google Workspace and Gemini Enterprise (English, Portuguese)

Google
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Hybrid (São Paulo)MidPosted 4w ago

About the role

Customer Engineer role supporting Google Workspace and Gemini Enterprise in LATAM, focusing on integrating cloud productivity solutions, agentic AI capabilities, and enterprise workflows for regional customers.

Responsibilities

  • Identify and qualify GTM business opportunities, overcome technical objections, and resolve complex blockers across the LATAM region.
  • Deliver executive briefings, lead proof-of-concept (PoC) engagements, and manage Request for Proposal/Request for Information (RFPs/RFIs) to establish trusted advisor relationships with enterprise stakeholders.
  • Architect end-to-end customer solutions, leveraging Google Workspace and Gemini Enterprise to automate complex business workflows.
  • Educate and enable customers and partners on agentic AI capabilities, system integration strategies, and third-party data connector best practices.
  • Drive partner go-to-market strategy, mentor Customer Engineers (CEs) across LATAM, and align with sales leadership to scale regional technical adoption.

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with enterprise productivity and collaboration suites (e.g., Google Workspace) or workflow automation platforms.
  • Experience with Generative AI technologies, AI agents, large language models (LLMs), or machine learning solutions.
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.
  • Ability to communicate in English and Portuguese fluently to support stakeholders in the region.

Skills

Required:Cloud native architectureGoogle WorkspaceGemini EnterpriseGenerative AI / LLMsStakeholder ManagementBilingual English/Portuguese
Last updated Oct 23, 2026. Interested? Apply on the company site.

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