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Customer Engineering Manager, AI, Google Cloud

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SingaporePosted 4w ago

About the role

Customer Engineering (CE) Manager leading a team of AI Customer Engineers and Forward Deployed Engineers to accelerate workload migrations, provide trusted technical guidance, and drive technical wins for Google Cloud AI initiatives.

Responsibilities

  • Lead a team of AI Customer Engineers and Forward Deployed Engineers, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformations for customers and accelerate value realization.
  • Foster customer partnership and provide thought leadership related to cloud, transformation, and highly specialized technical solutions in your practice to drive technical wins.
  • Partner with sales to define technical go-to-market strategies and delivery plans, focusing on advanced workload adoption and repeatable solution development.
  • Balance technical leadership with operational excellence; lead workload and opportunity review meetings and provide insight into how to achieve technical wins and migration strategy, working directly with customers, partners, and prospects. Oversee domain-specific prototyping and proofs-of-concept.
  • Work cross-functionally across Google, partners, and your team to resolve technical roadblocks, and provide critical feedback loops to product and engineering based on field experience.

Qualifications

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience with cloud native architecture in a customer-facing or support role.
  • Leadership experience (e.g., people management, team lead, mentorship, coaching).
  • Experience with AI technologies or concepts.
  • Experience with technical conversations, demos, prototyping, or workshops with customers.
  • Experience driving the adoption of specialized workloads (e.g., Cloud AI, Data Analytics) with technical decision makers.

Skills

Required:cloud native architectureAI technologies or conceptsleadershiptechnical conversations, demos, prototyping, or workshops
Last updated Oct 23, 2026. Interested? Apply on the company site.

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