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Area Manager, ACES

Amazon· Fulfillment & Operations Management
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HyderabadFull-timePosted 4w ago

About the role

The ACES Manager drives continuous improvement, process standardization, and operational excellence across all fulfillment center functions using Lean and Six Sigma methodologies, partnering with Operations, Safety, Quality, and HR to foster data-driven process improvements.

Responsibilities

  • Continuous Improvement & Kaizen: Lead Kaizen events, value stream mapping, and process improvement workshops across Inbound, Outbound, and ICQA functions
  • Drive adoption of Lean tools (5S, visual management, standard work) on the floor
  • Achieve measurable year-over-year improvements in productivity, quality, and cost metrics
  • Defect Elimination & Root Cause Analysis: Own the site defect elimination pipeline; manage projects from identification through verification of effectiveness
  • Partner with process engineers and operations leaders to implement corrective and preventive actions
  • Standard Work & Process Audits: Develop, deploy, and maintain standard work documentation for all critical process paths
  • Conduct regular Gemba walks and layered process audits to ensure compliance with SOPs
  • Coach and train associates and area managers on standard work adherence and problem-solving techniques
  • Drive audit finding closures and escalate systemic non-conformances to leadership
  • Metrics & Reporting: Own site-level ACES metrics dashboard including DPMO, cycle time, first pass yield, and process capability indices
  • Prepare and present weekly/monthly ACES business reviews to site leadership
  • Benchmark against network best practices and drive adoption of successful initiatives from other FCs
  • Stakeholder Management & Coaching: Build strong partnerships with Operations, Safety, Quality, RME, and HR teams

Qualifications

  • Bachelor's degree in Operations, Supply Chain Management, Engineering, or another technical field
  • Experience working with cross-functional teams

Skills

Required:Continuous ImprovementLean toolsData-driven decision makingGemba walks
Nice to have:Project/Program management

Benefits

  • Inclusive culture and accommodations for disability during application/hiring process (if needed)
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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