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Sort Center Operations Manager, Worldwide Operations

Amazon
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Tepotzotlán, MEX, Cd Gral Escobedo, MEXFull-timePosted 4w ago

About the role

Operations leadership role at Amazon México responsible for safety, budget, people development, and overall Sort Center (SC) performance. Directly manages and mentors a team of Operations and Area Managers, drives Lean initiatives, and partners with HR, Finance, Facilities, Safety, IT and other Site Leaders to meet business goals.

Responsibilities

  • Own and deliver the operational budget for the whole SC, including safety, productivity, financial planning, labor planning, and operational goals
  • Provide strategic level/long-term planning (3, 6, 12 months and 3Yr overview)
  • Guide building culture according to leadership principles
  • Set clear goals and expectations for Operations and Area Managers
  • Measure performance, provide feedback, and hold leaders accountable
  • Drive creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the SC to meet and exceed business plan
  • Take proactive steps to ensure that best practices are shared across all departments, shifts and among the network
  • Work closely with support staff (HR, Finance, Facilities, Safety, IT and other Site Leaders/General Managers) to build and secure support and resources for projects and initiatives, as well as providing needed support and resources for other network initiatives

Qualifications

  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • 3+ years of employee and performance management experience
  • Speak, write, and read fluently in English

Skills

Required:Leadership and people managementBudgeting and financial planningStrategy and long-term planning
Nice to have:Lean / process improvement
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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