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Area Manager II, YXU1

Amazon· Fulfillment & Operations Management
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St. Thomas, ONCA$75k - CA$105kFull-timePosted 4w ago

About the role

Area Manager II at Amazon Canada Fulfillment Services leads a team of hourly associates, ensuring safety, quality, attendance, and performance while meeting customer delivery promises. Partners cross-functionally to develop scalable process improvements and drive department-level operational performance across multiple workflows.

Responsibilities

  • Support, mentor, and motivate your hourly workforce
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
  • Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
  • Stand/walk for up to 12 hours during shifts
  • Work in environments with variable noise, temperatures, and outdoor loading areas
  • Continuously climb and descend stairs (applies to sites with stairs)
  • Act as a strategic leader overseeing up to 80 associates; drive department-level improvements
  • Conduct planning sessions with team and coach through operational challenges
  • Partner cross-functionally with Quality, HR, Safety to implement scalable process improvements affecting 200+ associates across multiple workflows
  • Diagnose root causes of performance gaps using advanced analytics
  • Facilitate alignment meetings with senior leadership on department-level goals
  • Make data-driven decisions balancing competing priorities
  • Review department-wide metrics and plan initiatives impacting millions of customer orders
  • Maintain engagement, safety, quality, and productivity standards

Qualifications

  • 2+ years of employee and performance management experience
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Skills

Required:Employee and performance managementAnalytics and data-driven decision making
Nice to have:Lean principles / process improvement

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • Registered Retirement Savings Plan (RRSP)
  • Deferred Profit Sharing Plan (DPSP)
  • paid time off
  • other resources to improve health and well-being
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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