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Sr. Technical Account Manager, TAM

Amazon· AWS Enterprise Support / AAIS (AWS Applied AI Solutions)
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Hybrid (San Francisco, CA)$176.6k - $239kfull-timePosted 4w ago

About the role

Senior Technical Account Manager (TAM) to support and influence customer innovation across AWS services, acting as principal technical advisor and voice of the customer to AWS product teams for Enterprise customers across industries.

Responsibilities

  • Craft and execute technical cloud strategies to drive customer adoption and use of AWS services.
  • Represent AWS in discussions with senior leadership regarding operational excellence, cloud maturity, support, and risk management.
  • Provide advocacy and strategic technical guidance to plan and build solutions using best practices and proactively keep the customer's AWS environments operationally healthy.
  • Develop close relationships with customers to understand business/operational needs and technical challenges and maximize value from AWS.
  • Travel 10% or more as needed.

Qualifications

  • 5+ years of design/implementation/operations/consulting with distributed applications experience
  • 5+ years of technical engineering experience

Skills

Required:Distributed applications design/implementation
Nice to have:Technical leadership in customer-facing environments

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • Basic Life & AD&D insurance and option for Supplemental life plans
  • EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • Paid time off
  • Parental leave
  • RSUs and sign-on payments included in compensation
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

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