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Data Center Technician

Amazon· Operations, IT, & Support Engineering
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Ridgeland, MS$27.83/hr - $48.75/hrFull-timePosted 4w ago

About the role

Data Center Technician responsible for hardware and network diagnostics, repair, and on-call rotation to maintain data center availability across AWS global infrastructure.

Responsibilities

  • Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
  • Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
  • Performing on-call duties and participating in scheduled maintenance and change management activities
  • Contributing to documentation and process improvement initiatives based on your analysis of operational issues
  • Helping to interview, train and onboard new team members

Qualifications

  • 2+ years of computer/server hardware troubleshooting experience, or experience related IT
  • 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience
  • Work flexible schedule including weekends, nights, and holidays

Skills

Required:Server hardware troubleshootingNetwork troubleshooting (Layer 1/2)

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • Basic Life & AD&D insurance with option for Supplemental life plans
  • EAP, Mental Health Support, Medical Advice Line
  • Flexible Spending Accounts
  • 401(k) matching
  • Paid time off
  • Parental leave
  • Sign-on payments and RSUs as part of total compensation
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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