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Data Center Technician

Amazon· Operations, IT, & Support Engineering
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Ridgeland, MS$25.19/hr - $44.08/hrFull-timePosted 4w ago

About the role

Join our AWS team to help maintain global cloud infrastructure, ensuring data center operations run smoothly and securely. The role involves hardware and network repair, installations, documentation, and on-call work in a 24/7 environment with travel between data center sites.

Responsibilities

  • Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
  • Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
  • Performing on-call duties and participating in scheduled maintenance and change management activities
  • Contributing to documentation and process improvement initiatives based on your analysis of operational issues
  • Helping to train and onboard new team members

Qualifications

  • 1+ years of computer/server hardware troubleshooting or related IT experience
  • High school or equivalent diploma
  • Work a flexible schedule including weekends, nights, and holidays

Skills

Required:Server hardware troubleshooting
Nice to have:Networking basicsDocumentation

Benefits

  • Starting pay and benefits information provided; EAP, Mental Health Support, Medical Advice Line, 401(k) matching per provided benefits link
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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