Team Manager, RBKS AI Data
Amazon· Operations, IT, & Support Engineering
HyderabadFull-timePosted 4w ago
About the role
Managerial role overseeing a 20-25 member ML Data Associates team working on annotation streams for RBKS AI data, with a focus on quality, process improvement, and delivering on ML data workflows for Amazon Devices.
Responsibilities
- Manages team size of 20 to 25 ML Data Associates.
- Executes plans for team to perform tasks related to multiple ML workflows in a well-defined process area.
- Ensures ML data workflows are quality compliant. Analyzes ML data, SIM issues, and metrics. Highlights trends, gaps, etc. Provides status reports.
- Identifies risks and ensures escalations reach the right people. Adherence to confidentiality and compliance requirements
- Responsible for known SLAs and task completion targets (within provided capacity) for specific customers.
- Works with internal/ external teams and uses his/her knowledge and expertise to execute business goals
- Uses data to set/revisit operational goals and manage activities
- Manages escalation/ complex tickets; analyzes data; highlights trends, gaps, etc.; and reports key metrics
- Presents data in business meetings/reviews
- Design and implement process improvement projects that impact team level performance. Participates in new workflow roll out projects teams.
- Coaches direct reports on demonstrating leadership principles in their role.
- Assigns appropriate challenging work to employees to develop & prepare them for larger roles.
- Provides team guidance on work types and prioritization. Work of team primarily focuses on straightforward, well-defined objectives, but may take on ad hoc and ill-defined requests.
- Devises and implements performance improvement plans for associates. Provides regular coaching and feedback to direct reports with regard to quality, performance, behavior and career development.
- Performance manages team based on metrics & deliverables on a regular basis, and make decisions on hiring & firing.
- Holds team members accountable for performance based on metrics and adherence to rules and guidelines.
Qualifications
- BE, BSC, BTech – MTech, MSc, IT, ECE, ELECTRICAL/ ELECTRONIC ENGINEERING
- Industry experience 5 to 7 years with at least 1 to 2 years in a team lead/people management role
- Graduate in any field; quantitative fields preferred but not mandatory
- Familiarity with Windows desktop environment and MS Office (Word, Excel, IE, Firefox)
- Excellent verbal and written communication skills
Skills
Required:Team leadership and people managementData analysis and metrics reporting
Benefits
- Inclusive culture empowering employees to deliver results.
Last updated Oct 25, 2026. Interested? Apply on the company site.
More open roles at Amazon
- IT Support Associate II, Ops Tech Solutions (OTS)todayPlainfield, Indiana · Operations IT Support Engineering
- Head of Energy and Water, AWS LegaltodayHybrid (Seattle, WA) · Legal
- Software Development Engineer, Creative Asset Library, CreativeXtodaySeattle · Software Development
- Software Development Engineer, Creative Asset Library, CreativeXtodayHybrid (Seattle, WA) · Software Development
- IT Support Associate II, OTStodayIrving, TX · Operations IT Support Engineering