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Data Center Technician

Amazon· Operations, IT, & Support Engineering
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Canton, MS$27.83/hr - $48.75/hrFull-timePosted 4w ago

About the role

Join our dynamic AWS team and become a critical guardian of global cloud infrastructure. Maintains data center operations through hardware/network diagnostics, repairs, on-call rotation, and collaboration with internal/external stakeholders to ensure service availability.

Responsibilities

  • Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
  • Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
  • Performing on-call duties and participating in scheduled maintenance and change management activities
  • Contributing to documentation and process improvement initiatives based on your analysis of operational issues
  • Helping to interview, train and onboard new team members

Qualifications

  • 2+ years of computer/server hardware troubleshooting experience, or experience related IT
  • 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience
  • Work flexible schedule including weekends, nights, and holidays
  • Knowledge of network design, protocols and troubleshooting (preferred)
  • Knowledge of Linux/Unix Administration (preferred)
  • Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or related professional/military IT experience (preferred)
  • Experience in a data center or other critical environment (preferred)
  • Experience training and onboarding of new team members (preferred)

Skills

Required:Server hardware troubleshootingNetworking troubleshooting (Layer 1/2)On-call and incident response
Nice to have:Documentation and process improvement

Benefits

  • Health insurance (medical, dental, vision, prescription) and life insurance options
  • 401(k) matching
  • Paid time off and parental leave
  • Mental health support and employee assistance programs
  • Flexible Spending Accounts and other benefits as listed
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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