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Operations Manager, RSR

Amazon
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Wichita Falls, TX$91k - $136.5kfull-timePosted 4w ago

About the role

Operations Manager responsible for leading and developing a team in Rural and Suburban Rural (RSR) last-mile delivery operations, driving safety, quality, productivity, and on-time delivery through data-driven decision making and cross-functional collaboration.

Responsibilities

  • Support, mentor, and motivate your team
  • Lead large-scope projects with site and regional impact
  • Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
  • Manage safety, quality, productivity, and customer delivery promises
  • Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
  • Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
  • Work in an environment where the noise level varies and temperatures/weather vary (delivery stations outside loading, refrigerated environments in grocery locations)
  • Work a flexible schedule (weekends and/or overnight shifts)

Qualifications

  • 3+ years of employee and performance management experience
  • Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Skills

Required:People managementProject managementData-driven decision makingSafety, quality, productivity management

Benefits

  • health insurance (medical, dental, vision, prescription) and other benefits including life insurance options
  • 401(k) matching
  • paid time off
  • parenteral leave
  • EAP, mental health support, and flexible spending accounts
  • Adoption and Surrogacy Reimbursement coverage
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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