Data Center Technician
Amazon· Operations, IT, & Support Engineering
Hybrid (Sterling, VA), Hybrid (Ashburn, VA), Hybrid (Wink, TX), Hybrid (Etna, OH), Hybrid (Fredericksburg, VA), Hybrid (Dulles, VA), Hybrid (Pecos, TX), Hybrid (Herndon, VA), Hybrid (Frederick, MD)$30.91/hr - $54.18/hrFull-timePosted 4w ago
About the role
Join our AWS team to maintain global cloud infrastructure, focusing on data center operations, hardware diagnostics, and on-call responses to ensure high availability of AWS services.
Responsibilities
- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
- Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
- Performing on-call duties and participating in scheduled maintenance and change management activities
- Contributing to documentation and process improvement initiatives based on your analysis of operational issues
- Helping to interview, train and onboard new team members
Qualifications
- Experience in computer networking
- Experience with computer hardware troubleshooting and repair
- Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Experience managing work and priorities through a ticketing system
- Experience with cabling infrastructure best practices and methodologies
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Skills
Required:NetworkingHardware troubleshooting and repair
Benefits
- health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance and option for Supplemental life plans
- EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- paid time off
- parential leave
- sign-on payments and RSUs as part of compensation package
- comprehensive benefits information available via company benefits page
Last updated Oct 25, 2026. Interested? Apply on the company site.
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