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TOM TAI-E Technician, Mid-West-TAI

Amazon
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Hybrid (Colorado Springs)$25.48/hr - $41.68/hrhourlyPosted 4w ago

About the role

Amazon’s North America Transportation Operations Management (TOM) Automation Implementation and Execution (TAI-E) team is looking for Technicians who want to create a best-in-class network and maintain sustainable yard systems within Amazon Transportation Services. This hourly position will support TOM leaders in maintaining and troubleshooting systems and technology related to the yard as well as process validation in relation to the systems used by the field teams. As a TOM Technician, you will support initiatives to innovate and implement automated solutions to drive operations excellence in the transportation space.

Responsibilities

  • Align with the operations team to understand the tools and systems that are not working correctly and remedy as appropriate
  • Take ownership of all existing systems and technology that are part of TOM gate and yard operations as well as approved systems that have not yet been implemented at your respective site
  • Provide tech support on tools such as ALPR and other Gate and Yard Technologies
  • Monitor processes through systems and technology to identify deviation from standard work
  • Pilot test updates to exiting tools and implementation of new hardware, software, cameras, and computer instrumentation
  • Deep dive and identify process improvement opportunities in using the yard and gate technology effectively to help the TOM team be more efficient and reduce process time
  • Manage and communicate any system performance issues
  • Flexibility to travel up to 50% within a 50-mile radius from your home location
  • Ability to move up to 49lbs as well as stand and walk during 10-12 hours at a time with or without reasonable accommodation shifts lasting up to 12 hours
  • In some cases, you're likely to be working in the yard for 80% of the time.

Qualifications

  • High school or equivalent diploma
  • 2+ years of computer hardware experience, including troubleshooting and repairing experience
  • 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience

Skills

Required:ALPR and gate/yard technology supportSystem monitoring and troubleshootingHardware and software pilot testingCommunication and collaboration
Nice to have:Process improvement

Benefits

  • sign-on payments and restricted stock units (RSUs)
  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans)
  • EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts
  • Adoption and Surrogacy Reimbursement coverage
  • 401(k) matching
  • paid time off
  • parential leave
Last updated Oct 25, 2026. Interested? Apply on the company site.

About Amazon

Amazon.com, Inc. or its affiliates

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