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Senior AI Product Manager (f/m/d)

Plancraft (Handwerker Software)· Product
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Hybrid (Hamburg (hybrid)), Hybrid (Remote (within Germany))Full-timePosted 3w ago

About the role

Senior AI Product Manager responsible for owning and shipping AI agent-based workflows and the co-worker interface, driving discovery to production across a fast-moving startup environment, with a focus on AI-powered productivity outcomes for trades businesses.

Responsibilities

  • Own the product strategy, roadmap, and delivery for Plancraft’s customer-facing AI agents and workflows.
  • Identify high-potential customer problems beyond today’s platform and translate messy, real-world trades workflows into focused opportunities for agentic products.
  • Define and own the single co-worker interface for customers to interact with and manage agents and their underlying workflows.
  • Work in a Product Trio with Engineering and UX throughout discovery, evaluation, and delivery, from early problem validation to production-quality releases.
  • Establish a repeatable AI product operating loop across discovery, evaluation, release gates, monitoring, and iteration.
  • Define and maintain evaluation sets, quality standards, and release criteria for customer-facing AI products, including accuracy, correction rates, latency, and safe rollback conditions.
  • Instrument and monitor AI product performance, using customer behaviour and quality signals to decide what to scale, change, or stop.
  • Demonstrate measurable customer outcomes from AI-powered workflows, including improvements in efficiency, profitability, quote acceptance, capacity utilisation, activation, and retention.
  • Contribute the Product perspective to technical and platform trade-offs, including customer value, quality, cost, and time to market, together with Engineering and the shared AI infrastructure counterpart.
  • Partner across Product and Engineering to manage dependencies, reusable AI experience patterns, mobile and voice input, and handovers between customer workflows.
  • Work closely with RevOps, Sales, and Customer Success to understand adoption and willingness-to-pay signals and contribute to AI pricing and monetisation experiments.

Qualifications

  • 7+ years of product management experience, including at least 2 years owning and shipping AI products in production end-to-end.
  • Strong applied GenAI literacy across LLMs, agents, RAG, and evaluation frameworks — sufficient to understand technical requirements and help evaluate Product, quality, cost, and time-to-market trade-offs together with Engineering.
  • Experience building 0-to-1 AI products or new product areas, from customer discovery and problem definition through production launch and iteration.
  • Experience defining quality and success criteria for AI products, including evaluation metrics, release thresholds, customer outcomes, and post-launch monitoring.
  • Strong customer discovery and product judgment, with the ability to turn complex real-world workflows into focused AI product opportunities.
  • Experience in a fast-moving startup or scale-up environment, with a track record of creating structure, setting priorities, and delivering despite ambiguity.
  • Proven cross-functional ownership, working closely with Engineering and UX from discovery through production and managing dependencies across teams.
  • English at C1 level and German at C2 level.
  • Willingness to stay close to customers and the team, including field discovery with tradespeople and regular presence in Hamburg (approximately one week per month or equivalent).

Skills

Required:Product managementGenAI literacyAI product discoveryCustomer discoveryCross-functional leadership

Benefits

  • 40 vacation days? (explicit benefit list not fully enumerated; see description for categories)
  • Urban Sports Club membership subsidy
  • 2 paid educational days per year
  • personal learning budget (1.500€/year)
  • 6-monthly 360° growth reviews
  • Flexible working arrangements including remote/hybrid/on-site, Hamburg office access
  • MacBook and necessary hardware
  • JobRad and transport subsidies
  • International team with English as internal language
  • Team events weeks and on-site/remote formats
  • Ability to work abroad up to 2 months
  • Dec 24th off
Last updated Sep 30, 2026. Interested? Apply on the company site.

About Plancraft (Handwerker Software)

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