Staff Software Technical Program Manager, Platform
About the role
Staff Software Technical Program Manager to lead development, delivery, and ongoing operations of RFID fleetwide solutions for retailers, combining software/infra program management with hands-on engineering/data experience.
Responsibilities
- Lead programs in software development, data governance, and feature implementation through the entire SWDL, including requirements management, architectural design, proof of concept/proof of experience, engineering pilots, unit testing, scale validation, fleet deployment, and sustaining engineering
- Define and drive success by preparing detailed execution plans for large, complex software programs and ensuring blockers are removed with cross-functional visibility
- Identify interdependencies and bottlenecks, optimize workflows, and escalate critical issues to unblock developers
- Develop risk mitigation plans for potential scenarios based on risk level
- Switch between high-level and detailed views and communicate effectively to diverse audiences
- Drive software releases through rigorous testing/validation from unit to end-to-end, ensure KPIs and enable frequent deployments (CI/CD, stability, automations)
- Manage/coordinate production issue RCAs and remediation
- Foster effective collaboration across software, Data Science, Systems Engineering, Product Management, Customer Experience, Deployment Operations, Embedded Systems, and Hardware teams
- Support customer relationships and expectation management with Customer Experience and Product
- Present regular status updates to executive stakeholders and cross-functional leaders
- Manage cloud costs and cost reduction initiatives
Qualifications
- Bachelor's degree in Computer Science, Computer Engineering, Data Science, or related technical field
- 5+ years of experience in software/infra program management
- 5+ years of experience as a software engineer, data scientist, or related field
- Demonstrated expertise in managing the complete software product development cycle
- Proficient with project management tools including Smartsheet, Jira, Confluence, and methodologies including Agile (SAFe), Waterfall, Scrum, etc.
- Experience with test plan development and execution for various levels of SW validation
- Solid understanding of software development “V” process
- Excellent communication, leadership, and interpersonal skills
- Ability to work on-site or hybrid in Seattle, WA (preferred) or Sunnyvale, CA
Skills
Benefits
- equity
- comprehensive medical and dental coverage
- life and disability benefits
- 401k plan
- flexible time off
- paid parental leave

About RADAR
RADAR is building technology to completely transform the in-store…
RADAR is a platform that combines RFID and computer vision to automate and augment retail store processes. Our technology offers unprecedented speed and location accuracy, which allows stores to: 1) Manage inventory efficiently, through automated inventory counts, improved in-store replenishment and instantaneous customer stock checks 2) Eliminate checkout lines altogether through our autonomous checkout tool. 3) Measure all customer-product interactions, giving physical stores the same insight into consumer behavior and product performance as online stores. https://goradar.com
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