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Senior Manager, Business Systems

Docker· Sales
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RemoteCA$177.8k - CA$254kFull-timePosted 3w ago

About the role

Senior Manager responsible for leading the Salesforce development and administration team, owning the Salesforce platform roadmap, architecture, and RevOps tooling, with hands-on technical management and close collaboration with GTM stakeholders.

Responsibilities

  • Manage and grow a team of Salesforce developers and administrators, including hiring, performance management, career development, and day-to-day prioritization of their work
  • Own the Salesforce platform roadmap across Sales Cloud, Service Cloud, CPQ, and integrated third-party systems, balancing production support, technical debt reduction, and net-new delivery
  • Stay hands-on with architecture and code review for Apex, Lightning Web Components (LWC), Flow automation, and platform security, guiding your team's technical decisions rather than delegating them entirely
  • Own the Salesforce DevOps and release management lifecycle: Gearset administration, source control, testing frameworks, CI/CD pipelines, deployment governance, and production change management, including planning around end-of-quarter production freezes
  • Pair heavily with the Technical Architect to execute against their architectural roadmap, with dotted-line accountability for delivering their priorities through your team while retaining direct management authority over your reports
  • Maintain governance over Salesforce data architecture, security model, sharing rules, profiles, permission sets, and integration/service account hygiene across connected systems
  • Own or co-own supporting integrations between Salesforce and platforms
  • Own a set of adjacent RevOps tools outside Salesforce (e.g., Gearset, Gong, Loom) and coordinate with other owners
  • Manage Agentforce, Slackbot, AI skills, and other AI-driven Salesforce offerings, and evaluate new AI-driven workflow opportunities on the platform
  • Partner with GTM stakeholders to gather requirements and translate business needs into technical solutions delivered by your team
  • Set team standards for documentation, testing, and change management, and enforce operating rules for high-risk changes to protect data integrity and downstream automation
  • Escalate and resolve complex production issues, serving as the team's senior technical point of contact

Qualifications

  • 5+ years total hands-on Salesforce development experience in enterprise environments and people management
  • Deep expertise with Apex, Lightning Web Components (LWC), SOQL/SOSL, Salesforce APIs, Flow automation, and platform security
  • Experience with Salesforce CPQ and billing systems
  • Experience with RevOps or quote-to-cash processes
  • Strong understanding of Salesforce DevOps and CI/CD practices (Gearset or similar)
  • Experience working in high-growth SaaS or technology companies, ideally supporting a globally distributed GTM organization
  • Strong analytical, communication, and problem-solving skills; comfortable balancing people management with hands-on technical work

Skills

Required:Salesforce developmentSalesforce CPQDevOps / CI-CDLeadership & people management

Benefits

  • Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration
  • Flexibility that fits your life – We trust you to manage your schedule while delivering great work
  • Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break
  • Home office support – Set up your workspace for comfort and success
  • Technology stipend – Equivalent to US$100 net per month to help support your work
  • Learning & development – Annual stipend for conferences, courses, certifications, and continued learning
  • Parental leave – 16 weeks of paid parental leave after six months of employment
  • Equity for all full-time employees
  • Comprehensive benefits – Medical, retirement, and paid holidays vary by country
  • Docker swag
Last updated Oct 7, 2026. Interested? Apply on the company site.
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Docker is a platform designed to help developers build, share, and run container applications. We handle the tedious setup, so you can focus on the code.

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