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Sales Assistant

Mulberry· Retail Stores
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Bath, UK£13.45/hrFixed Term ContractPosted 3w ago

About the role

Mulberry Sales Assistants (Experience Experts) create memorable customer experiences using product knowledge and storytelling, while embodying Mulberry’s values and sustainability ethos. This is a 21-hour per week role with weekend availability, based in Bath, UK, on a fixed-term contract with on-site work.

Responsibilities

  • Create a welcoming and fun environment for customers and team.
  • Deliver an engaging, dynamic and memorable customer experience in-store.
  • Develop and maintain key customer relationships using in-store CRM tools.
  • Be culturally connected and explain how Mulberry fits into life and art to excite customers.
  • Be curious about the business and share ideas.
  • Maintain a competitive spirit and strive to succeed.
  • Deliver operational excellence with respect for people, product and environment.
  • Embodies Mulberry values (honest, dynamic, community spirited).
  • Support an inclusive culture and behave with openness and respect towards others.
  • Inspire to work for a B Corp business with environmentally and socially responsible practices.

Qualifications

  • Honest
  • Dynamic
  • Community Spirited
  • In love with fashion!

Skills

Required:Customer serviceCRM toolsProduct knowledge

Benefits

  • Competitive basic salary
  • Bonus
  • Product allowance
  • Enviable staff discount and exclusive access to staff sales
  • Extra day off for your birthday
  • Pension Contributions & Life Assurance
  • Training and development opportunities
  • x2 paid volunteering days per year
  • Access to Help@Hand wellbeing service (remote GP, mental health support, physiotherapy, personal training, retail discounts)
Last updated Oct 21, 2026. Interested? Apply on the company site.
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About Mulberry

Shop the official mulberry.com website for timeless British luxury. Discover our classic leather bags, accessories, womenswear and travel collections.

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