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Senior Director, Product Management (AI/ML)

Attentive· Product
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New York, NY$281.6k - $352kfull-timePosted 3w ago

About the role

Senior product leadership role focused on building Attentive's autonomous Marketing Agent, an AI-native system delivering 1:1 marketing experiences at scale. Owns product strategy and execution for the autonomous agent, collaborating with engineering, AI/ML, research, design, data science, GTM, and customers, with co-ownership of revenue for the product.

Responsibilities

  • Define the product thesis, strategy, and north-star outcomes for Attentive's autonomous Marketing Agent. Make clear what we are building, for whom, why it will win, and what we will deliberately not build.
  • Work directly with customers and internal experts to understand how marketing decisions are made today, where automation can create leverage, and where the product must earn confidence before it acts.
  • Turn an ambitious, ambiguous opportunity into a focused plan: customer problems, product principles, roadmap, sequencing, investment choices, and the decisions required to make progress.
  • Own the end-to-end agent experience and operating loop - understanding a customer's business and goals, forming a plan, taking action, measuring results, learning, and improving
  • Partner deeply with engineering and AI/ML teams on model strategy, data and feedback loops, tool use, retrieval, orchestration, evaluation, reliability, latency, cost, and the platform foundations required to make the product real at scale.
  • Establish a rigorous system for evaluating the agent. Define the metrics, experiments, and failure analysis that tell us how much and why it is genuinely improving customer outcomes.
  • Lead across boundaries. Clarify ownership, resolve disagreements, surface risks early, and build alignment without waiting for someone else to solve the problem for you.

Qualifications

  • 10+ years in product management or a closely related product leadership role, including substantial ownership of AI/ML-powered products
  • A senior product leader who has shipped consequential AI/ML products and can connect technical possibility to customer value and business outcomes
  • Experience leading 0-to-1 products in a setting where the right answer was not obvious and the path changed as you learned; experience with agents, decision systems, or applied generative AI is especially relevant
  • Enough technical fluency to engage credibly with researchers and engineers on model behavior, evaluation, data quality, system architecture, tradeoffs, and failure modes
  • Strong product judgment and a demonstrated habit of using customer evidence, experiments, and honest metrics to make decisions
  • Ability to operate as a mini-GM of a product area: set direction, create clarity, communicate directly, and take responsibility for outcomes across functions

Skills

Required:Product leadershipAI/ML product developmentTechnical fluency with ML systems

Benefits

  • perks and benefits including health & wellness, equity, and other benefits as listed in the job post
Last updated Oct 1, 2026. Interested? Apply on the company site.

About Attentive

AI-Powered SMS and Email Marketing Platform

Learn more about Attentive—the SMS and email platform that brings your customer interactions to life with advanced AI.

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