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AI Outcome Customer Engineer, Google Cloud

Google
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ZürichFull-timePosted 3w ago

About the role

AI Outcome Customer Engineer in Google Cloud GTM AI Tech machinery, bridging pre-sales and post-sales execution to shape adoption-focused AI solutions for enterprise customers within Google Cloud’s Go-To-Market organization.

Responsibilities

  • Partner with account teams and practice Customer Engineers (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
  • Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
  • Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
  • Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
  • Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Qualifications

  • Bachelor’s degree or equivalent practical experience.
  • 5 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience with technical delivery strategies and interfacing with product or engineering organizations.
  • Experience in either system design or reading code (e.g., Java, C++, Python).
  • Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI).
  • Experience with enterprise integrations (APIs, enterprise content management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments.

Skills

Required:cloud native architecturesystem designorchestration frameworksenterprise integrationsAI/ML model deployments
Last updated Oct 23, 2026. Interested? Apply on the company site.

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