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Outcome Customer Engineer AI, Google Cloud

Google· Go-To-Market AI Tech, Google Cloud
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StockholmFull-timePosted 3w ago

About the role

AI Outcome Customer Engineer bridging pre-sales and post-sales for AI accounts, focusing on adoption, rapid activation, and viable delivery within Google's GTM AI organization.

Responsibilities

  • Partner with account teams and practice Customer Engineers during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
  • Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
  • Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
  • Serve as the definitive liaison to core product and engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
  • Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Qualifications

  • Minimum qualifications: - Bachelor’s degree or equivalent practical experience. - 3 years of experience with cloud native architecture in a customer-facing or support role. - Experience with technical delivery strategies and interfacing with product or engineering organizations. - Experience in either system design or reading code (e.g., Java, C++, Python). - Experience in system design or orchestration frameworks (e.g., LangGraph, AutoGen, CrewAI). - Experience with enterprise integrations (APIs, Enterprise Content Management (ECMs), identity), Cloud infrastructure, or AI/ML model deployments.

Skills

Required:Cloud native architectureCode reading / software designOrchestration frameworksEnterprise integrations

Benefits

  • Learn more about benefits at Google (link provided in job description)
Last updated Oct 23, 2026. Interested? Apply on the company site.

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