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Technical Account Manager, Google Cloud

Google· Google Cloud
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Sunnyvale, CA, USA$140k - $204kFull-timePosted 3w ago

About the role

Senior TAM role focused on leading adoption of Google Cloud for enterprise customers, guiding strategic and technical transformation, managing Cloud Consulting engagements, and ensuring customer success across multiple teams and stakeholders.

Responsibilities

  • Accelerate customer adoption of Google Cloud by leading the implementation journey, and provide technical guidance and manage timelines, milestones, migration goal and business transformation strategies.
  • Advocate for customer needs in order to overcome adoption blockers and drive new feature development, and lead across multiple work streams and teams to maintain customer momentum.
  • Develop relationships with stakeholders to understand customer’s business, develop strategic roadmaps, and lead quarterly business reviews and executive sessions to better understand business and technical needs.
  • Plan for customer events and launches, partnering with Support, Engineers, and Site Reliability Engineers to ensure customer success, and work with customers and Support to guide issues/escalations to resolution.
  • Build best practices and assets based on learnings from customer engagements to support initiatives to scale through partners and accelerate Google Cloud adoption.

Qualifications

  • Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
  • 8 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
  • Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), cloud technical support, cloud escalation management, or cloud consulting.

Skills

Required:Cloud adoption and transformationCustomer relationship management

Benefits

  • Learn more about benefits at Google (link provided in job description)
Last updated Oct 23, 2026. Interested? Apply on the company site.

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